Welcome to Pure Green Garden! These Terms and Conditions govern your use of our website and services. By accessing or using puregreengarden.com, you agree to comply with and be bound by these terms. Please read them carefully.

1. Website Use and Access

Pure Green Garden provides gardening supplies and tools to enthusiasts worldwide (excluding Asia and some remote regions). By accessing our site, you confirm that you are at least 18 years old or accessing under parental supervision.

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

2. Account Registration

To place orders, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Updating your information to keep it current

3. Products and Services

We offer a variety of gardening products including but not limited to:

  • Flower seeds, fruit seeds, and herb seeds
  • Compost bins, tumblers, and accessories
  • Garden tools, carts, and irrigation systems
  • Planters, hanging baskets, and grow bags
  • Animal and insect controls
  • Fences, barriers, and garden accessories

We strive to display product colors and images as accurately as possible, but cannot guarantee that your device’s display will accurately reflect product colors.

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering and Payment

By placing an order, you make an offer to purchase products subject to these Terms.

Order Process:

  1. Add items to your cart and proceed to checkout
  2. Provide accurate shipping and billing information
  3. Select payment method (Visa, MasterCard, JCB, or PayPal)
  4. Review and confirm your order
  5. Receive order confirmation via email

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. All payments are processed securely.

Prices are shown in US dollars and do not include applicable taxes or shipping fees, which will be added during checkout.

5. Shipping and Delivery

We ship to most regions worldwide, excluding Asia and some remote areas.

Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

Orders are processed within 1-2 business days after payment confirmation. Delivery times are estimates and may vary based on location, customs processing, and seasonal demand.

You will receive a shipping confirmation email with tracking information once your order is dispatched.

Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. Please review our return policy carefully.

Return Policy Highlights:

  • Returns and exchanges accepted within 15 days of receipt
  • Products must be unused, unplanted, and in original packaging with tags attached
  • Customers are responsible for return shipping costs unless the return is due to our error
  • Original shipping fees are non-refundable

Non-Returnable Items: For health and safety reasons, we cannot accept returns on:

  • Flower seeds, fruit seeds, and herb seeds
  • Flowering bulb gardens
  • Insect controls and animal controls
  • Any product that has been used, planted, or removed from original packaging

To initiate a return or exchange, email us at [email protected] within 15 days of receiving your order. Include your order number and product details.

Refunds are issued to the original payment method within 3-10 business days after we receive and inspect your return.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Pure Green Garden or our suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. User Content

By submitting content (reviews, comments, photos, etc.) to our site, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display that content.

You are solely responsible for content you submit and must ensure it does not violate any laws or third-party rights.

9. Limitation of Liability

Pure Green Garden shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use of or inability to use our website or services
  • Any products purchased through our site
  • Unauthorized access to or alteration of your transmissions or data

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

10. Indemnification

You agree to indemnify and hold harmless Pure Green Garden, its employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from:

  • Your violation of these Terms and Conditions
  • Your use of our website or products
  • Your violation of any rights of another party

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of [State], without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 776 Morrill Road, Danville, US 05828

We typically respond to inquiries within 1-2 business days.

Thank you for choosing Pure Green Garden. We’re committed to helping your garden thrive!