At Pure Green Garden, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, puregreengarden.com, or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless gardening experience. This includes:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely via third-party providers like Visa, MasterCard, JCB, and PayPal).
  • Transaction Data: Details about your purchases, such as products ordered (e.g., flower seeds, compost bins, irrigation systems), payment method, and transaction history.
  • Technical Data: Information about your device, IP address, browser type, and pages visited on our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our customer support at [email protected], we may store your messages and responses.

2. How We Use Your Information

We use your data to enhance your gardening journey with us:

  • To process orders, deliver products, and provide customer support.
  • To improve our website, products, and services based on your preferences and browsing behavior.
  • To send you updates about orders, promotions, or gardening tips (only with your consent).
  • To ensure security and prevent fraud, using industry-standard measures like SSL encryption.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. We may share data with:

  • Payment Processors: Such as PayPal and credit card companies, to securely complete transactions.
  • Shipping Partners: To deliver orders to your address (e.g., postal services or couriers).
  • Service Providers: Including IT and marketing agencies, who assist us in operating our website and serving you better, under strict confidentiality agreements.
  • Legal Requirements: If required by law or to protect our rights, we may disclose information to authorities.

As we serve customers globally (excluding parts of Asia and remote regions), data may be processed in the U.S. or other countries with adequate privacy protections.

4. Data Storage and Security

Your data is stored securely on encrypted servers, and we adhere to industry best practices:

  • We use SSL encryption to protect data during transmission.
  • Payment details are not stored on our servers; they are handled by trusted third-party processors.
  • We regularly update our systems and conduct security audits to safeguard your information.
  • Data is retained only as long as necessary for business purposes or as required by law.

5. Your Rights

You have control over your data:

  • Access and Correction: You can review and update your account information by logging into your profile on our website.
  • Data Deletion: Request deletion of your personal data by contacting us at [email protected], subject to legal obligations.
  • Marketing Preferences: Opt out of promotional emails by clicking the unsubscribe link in any email.
  • Cookies: Manage cookie preferences through your browser settings (see Section 6).

For requests or questions about your rights, email us at [email protected]. We respond promptly to all inquiries.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

  • Functional Cookies: Remember your login details and shopping cart items.
  • Analytical Cookies: Help us understand how visitors use our site (e.g., pages viewed) to improve functionality.
  • Advertising Cookies: Display relevant ads based on your interests (you can opt out).

You can disable cookies through your browser settings, but this may limit some features of our website.

7. Changes to This Policy

We may update this policy periodically to reflect changes in practices or laws. The revised version will be posted on our website with the updated date. We encourage you to review it regularly.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 776 Morrill Road, Danville, US 05828

Thank you for trusting Pure Green Garden with your gardening needs. We are dedicated to protecting your privacy as you grow with us!