Dear Fellow Gardeners,

At Pure Green Garden, we believe that the journey from our warehouse to your garden should be as smooth and reliable as the growth of your favorite plants. We understand that when you’ve selected the perfect tools, seeds, or planters to nurture your green space, you’re eager to begin cultivating. That’s why we’ve carefully designed our delivery options to bring our premium gardening solutions to your doorstep—wherever you are in the world.

Our Shipping Options: Designed for Your Convenience

Free Shipping: Economical & Reliable

For orders of $50 or more, we’re delighted to offer free shipping to your destination. This service is provided via EMS, combining affordability with reliable delivery.

Delivery Timeline: 15-25 days after dispatch

Perfect for patient planners who are preparing for the next growing season or stocking up on essentials without urgency.

Standard Shipping: Faster & Trackable

For when your gardening projects can’t wait, our standard shipping option ensures your tools and supplies arrive promptly. This service is provided through trusted carriers like DHL or FedEx.

Delivery Timeline: 10-15 days after dispatch

Flat Rate: $12.95 (regardless of order value)

Ideal for time-sensitive projects or when you need those essential tools replaced quickly.

From Our Hands to Your Garden: The Delivery Process

Every order receives our careful attention:

  1. Order Processing (1-2 days): Our team carefully selects, packages, and prepares your gardening products for their journey. We ensure your delicate bulbs, seeds, and tools are properly protected for transit.
  2. Dispatch Notification: You’ll receive tracking information the moment your order leaves our facility, allowing you to follow its progress to your garden.
  3. Customs Considerations: For our international customers, we handle all necessary documentation to smooth the process of crossing borders.
  4. Final Delivery: Our carrier partners will deliver your package directly to your specified address.

Please Note: While we strive to serve gardeners globally, we currently cannot deliver to certain parts of Asia and some remote regions. During checkout, our system will automatically confirm whether we can deliver to your location.

Our Commitment to Sustainable Delivery

True to our name, Pure Green Garden is committed to environmentally responsible practices—even in our shipping. We use:

  • Recyclable and biodegradable packaging materials wherever possible
  • Efficient packaging designs to minimize waste
  • Carbon-neutral shipping options through our carrier partners

After Delivery: Our Satisfaction Guarantee

If any item doesn’t meet your expectations, you have 15 days from receipt to initiate a return. We want every product to help you grow successfully, and we stand behind the quality of our gardening solutions.

Whether you’re eagerly awaiting rare seeds for heirloom vegetables, a new composter to enrich your soil, or precision tools to tend your blooms, we’re committed to delivering your gardening essentials with care and efficiency.

Happy Gardening,
The Pure Green Garden Team

Have questions about your order’s delivery? Our customer support team is always ready to help at [email protected]